From proactive maintenance to fast remote assistance.
Jama Remote Support
Troubleshooting and diagnose the problem on site for effective support.
Remote support
Get immediate support and identify the problem directly – wherever you are. Connect a service computer to your Jama machine enables fast and accurate troubleshooting so the right action can be taken.
Proactive maintenance
Schedule your maintenance. Your Jama machines accumulate a large number of hours in operation. By continuously reviewing any wear and tear, we can help you schedule your maintenance and avoid downtime.
Optimized usage
Analysis of collected data allows you to optimize the usage of your machine. Get the most out of your Jama machine by customizing it, based on how it is used in your business.
Cost savings
Faster service with correct troubleshooting, keeps the machine in operation longer. Both continuously and over time. Jama Remote Support provides the conditions to minimize downtime through correct troubleshooting.
4 appreciated benefits
Trouble codes
Get notification about your machine status and trouble codes.
Quick troubleshooting
Connect to the service computer for immediate and accurate troubleshooting.
Schedule your service
Avoid negative surprises with greater opportunities for scheduled maintenance.
Collect user data
Open up new customization options for your Jama thanks to collected user data.